777rb Privacy Policy
Your personal information is very important to us. This policy describes in detail how 777rb collects, stores, and keeps your information secure.
Introduction and Scope
777rb ("we", "our", or "platform") is an online gaming and entertainment service provider in Bangladesh. This privacy policy explains how we collect, use, store, and protect the personal information you provide when you use 777rb's website, mobile platform, or any related services.
This privacy policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. By using our platform, you acknowledge that you have read and accepted the terms of this policy. You must be 21 years of age or older.
Important Notice: If this policy changes, we will notify you at your registered email address or via a platform notification. Continued use of the platform after any changes will be taken as acceptance of the updated terms.
What Information We Collect
777rb only collects information that is necessary to provide you with the best service and to keep our platform secure. We may collect the following categories of information:
2.1 Registration and Identity Information
The information you provide when creating an account includes: full name, date of birth, email address, mobile number, and national ID card or passport number (for age verification). This information is used for account security and identity verification.
2.2 Financial and Transaction Information
For deposits and withdrawals, we collect the mobile number or account details linked to your payment method. This may include account information for bKash, Nagad, Rocket, or Upay. Complete payment credentials (PIN, password) are never stored.
2.3 Device and Usage Information
The IP address, browser type and version, operating system, pages visited, session duration, and click patterns of the device you use to access the platform are recorded automatically. This information is used to improve our platform and prevent fraud.
2.4 Cookies and Tracking Technologies
777rb uses cookies and similar tracking technologies. These store your preferences, login status, and session information. You can disable cookies at any time through your browser settings, though some services may become limited as a result.
How Your Information Is Used
777rb uses the collected information for the following purposes:
3.1 Service Operation and Personalisation
Information is used to keep your account active, process transactions, fulfil deposit and withdrawal requests, and display games or bonus offers based on your preferences. Information is also verified to ensure a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
3.2 Security and Fraud Prevention
To ensure the security of our platform, transactions are monitored to detect suspicious activity, prevent unauthorised access to accounts, and comply with anti-money laundering regulations. These measures protect your account and funds.
3.3 Customer Support
When you contact our 24/7 live chat support or report an issue by email, your information and previous communication history are used to provide fast and effective assistance.
3.4 Promotional Communications
With your consent, we may send you details of special offers, new games, or tournaments by email. You can opt out of these communications at any time.
3.5 Legal and Regulatory Obligations
Information may be retained and disclosed to comply with applicable laws, court orders, or directions from regulatory authorities. Such disclosure is always limited to the minimum information required.
Data Storage and Security Measures
777rb places the highest priority on protecting your personal information. We use industry-standard technologies and practices to keep your information safe.
4.1 SSL Encryption
All data exchanged between your browser and our servers on our platform is secured through SSL/TLS encryption. This makes it impossible for third parties to intercept or read your information.
4.2 Restricted Access
Your personal information can only be accessed by staff members who need it for their work. All staff are required to comply with strict confidentiality agreements and to complete data protection training.
4.3 Data Retention Period
Information is retained for as long as your account is active and for as long as required after account closure to meet legal obligations. When information is no longer needed, it is securely deleted or anonymised.
Security Incident: If there is any reason to believe that the security of your information has been compromised, 777rb will notify you and the relevant authorities in a timely manner in accordance with applicable law.
Sharing Information with Third Parties
777rb does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
The necessary transaction information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. These organisations are governed by their own privacy policies.
5.2 Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may process gameplay data. This data is used to ensure fairness in games and to verify results.
5.3 Legal Requirements
Information may be disclosed in accordance with the law in response to court orders, lawful requests from law enforcement agencies, or directions from regulatory authorities.
5.4 Business Transfers
If 777rb participates in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified in advance in such circumstances.
Your Rights and Controls
As a registered user of 777rb, you have the following rights over your personal information:
- Access: You can request a copy of the information we hold about you at any time.
- Correction: If any of your personal information is incorrect, contact us to have it corrected — we will update it as quickly as possible.
- Deletion Request: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
- Objection to Processing: You have the right to object to marketing communications or certain specific uses of your information.
- Data Portability: You have the right to receive the information you have provided in a common, machine-readable format.
- Withdrawal of Consent: If you have previously given consent to a specific use of your information, you can withdraw that consent at any time.
To exercise any of the above rights, please contact our support team. We will verify your request and respond in accordance with applicable law.
Privacy of Minors
777rb strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect or process the personal information of any minor.
Age verification measures are in place during the registration process. If we become aware that a minor's information has been collected by mistake, we will delete it immediately and close the associated account.
If you believe a minor is using our platform, please notify us immediately at [email protected].
International Transfer of Data
Our servers and processing infrastructure may be located in various countries. Your information may be transferred to a country where data protection laws differ from those in your country.
For such transfers, we ensure that your information is covered by appropriate protective measures and that international data protection standards are followed. We only work with trusted and secure service providers.
Policy Changes and Updates
777rb reserves the right to update this privacy policy from time to time to keep pace with changes in the business, technological developments, or changes in the law.
For significant changes, we will:
- Send you an advance notification to your registered email.
- Display a clear notice on the platform's homepage.
- State the "Last Updated" date at the top of the policy.
Contact Us About Privacy
Contact us for any questions, concerns, or requests relating to the protection of your information.
Email: [email protected] — or use the 24/7 live chat.